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Satisfaction Guarantee
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Satisfaction Guarantee |
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At eVestigator® we have a very clear and simple guarantee. We want to ensure that the most important element of any business relationship is met prior to commencing work. We want you to gain the 'trust' that we are the best in the business to suit your needs. Therefore we have developed an industry leading satisfaction guarantee that is unmatched anywhere else in Australia.
To ensure your confidence, we guarantee that:
a) We will offer up to 2 hours of free general telephone advice as a goodwill gesture to counsel and direct clients without charge and without obligation. This is usually enough time to understand the basic merits of the case and to determine if we can make a substantial difference to your outcome.
b) After the goodwill period, we will provide a notice of engagement along with our clear transparent rates. At this time if both parties wish to work together, we will fully disclose our schedule of fees, availability and strategic plan for a favourable outcome.
c) We have the highest ethics and esteem, and will never accept a case where there is a potential or actual conflict of interest on our part.
We believe in honesty, simplicity, integrity and fairness. These are very basic principles we believe we have that have been fundamental to our ongoing success. We believe in your satisfaction, and we guarantee to offer you this free service as a preliminary example of what we can offer. If you are not 100% satisfied with the 2 hours spent with us, there is no obligation to continue.
If you feel eVestigator® may be the right choice for your needs, then please
contact your nearest branch to obtain your free 2 hour consultation and review as promised by our innovative and unmatched satisfaction guarantee.
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